Department of the Legislative Assembly, Northern Territory Government

Ombudsman’s Office – Output Groups

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WRITTEN QUESTIONS
11th Assembly


16/04/2010

154. Ombudsman’s Office – Output Groups

Mr Elferink to for Justice and Attorney-General


QUESTION
    In relation to your portfolio areas within the Ombudsman’s Office would you kindly respond to the following questions by output group in the department:

    HR Unit Questions:
        1. How many personnel are employed to perform Human Resources functions within the Department? At what position level are they employed?
          2. How many personnel are employed to perform or assist in the Payroll functions within the Department? At what position level are they employed?

          3. How many instances have occurred where the department has made errors in respect to payments to or allowances for members of the department? Can you please explain these instances?

          4. What interdepartmental charges are applied to managing the payroll? Is there a differential in cost for different position levels, if so what are these differences in cost?

          5. How are costs determined between departments in relation to payroll costs, including transfers and relocation of staff?

          6. What is the budget of the Human Resources functional area of the Department?

          7. What is the breakdown of the Human Resources budget to employee payments, travel, accommodation and training?

          8. Do the same staffs manage executive contracts as manage non-executive staff members? If not, how many in manage executive contracts and what are their position levels, and how many manage non-executive contract staff and what are their levels?

          9. How many complaints have been made in the Department in relation to workplace bullying and harassment?

          10. How much has been spent to date on advertising employee positions, and can you provide a breakdown of these costs?

          11. What is the attrition rate of staff in the human resources area of the department?

          12. What is the current state of employment in the Human resources department, that is, are all position filled, if not are there any positions with staff on higher duties, if so how many, at what level and for how long, and are their positions vacant, if so how many, at what level and for how long?

        Relocation Costs:
            13. In 2009, how much has been spent on relocation cost for commencement of employment and either completion or termination of employment (removalists, airfares, accommodation and allowances) in the Department.

            14. Please provide a breakdown per business unit.

            15. How much is budgeted for relocation and other appointment and termination expenses in 2009/10.

          Marketing:
              16. How much was spent by the Department in 2009 on advertising and marketing programs (and up to 1 April 2010).

              17. What was each of those programs and what was the cost of each of those programs?

            Worker Turnover:
                18. As of 1 April 2010, what is the current staffing of the department, by level?

                19. How many of these positions were substantively filled and how many were filled by persons acting in positions or are temporary appointments?

                20. What was the rate of turnover of staff in the department in 2009?

                21. What is the rate per level?

                22. How many vacant positions are there in the Department as a whole?

                23. How long, in total days, have permanent positions been vacant in the department?

                24. In relation to all vacant positions, what is the breakdown of recruitment actions by:
                  (a) selection process commenced; and

                  (b) selection process (including position advertising) not commenced.
                  25. How many staff are currently employed on a temporary contract?

                  26. In the period 1 January 2008 to 1 April 2010, how many positions have been advertised by “expression of interest”?

                  27. In the period 1 January 2008 to 1 April 2010, how many temporary contracts have been extended, broken down by the number of times extended?

                  28. How many times has the department sought permission from the Commissioner to extend a contract beyond a third extension?

                  29. If permission has been sought, what recruitment action has taken place?

                  30. Per position level, what is the average length of time taken for recruitment from advertising to successful applicant?

                  31. What is the number of positions that have been filled by the recruitment of an existing public servant, and how many from the general public?

                  32. In 2009, how many positions have been reclassified in the department? What are the level of those positions?

                  33. How many permanent unattached employees do you have in your agency? What levels are they?

                  34. How much has been spent on training and skilling unattached employees? What was the training provided?

                  35. How many unattached employees have successfully gained nominal positions within the agency or gained employment in another agency in 2009.

                  36. How many have resigned?

                  37. What is the average cost of recruiting staff to the department?

                  38. How much is allocated on average, to each staff member for training and improvement?

                  39. What is the average length of stay of staff in the department? Please break this down by position level.

                Leave Liabilities:
                    40. What is the policy of the department of carry over recreation leave, in particular, how many weeks are allowed to be carried over between years?

                    41. As of 1 April 2010, how many staff have more than this amount carried over, and what is the cost of this leave being held?

                    42. In relation to NTPS staff as of 1 April 2010:

                      (a) what is the total amount of accrued leave in the department, broken down by long service leave and recreation leave. What is the financial value of that leave;

                      (b) what is the highest individual amount of accrued leave at each position level;

                      (c) what is the current total of sick leave entitlement of employees in the department; and

                      (d) how many days sick leave were taken in 2009?
                    43. In relation to Contract (ECO1 and above) staff as of 1 April 2010:

                      (a) what is the total amount of accrued leave in the department, broken down by long service leave and recreation leave? What is the financial value of that leave;

                      (b) what is the highest individual amount of accrued leave at each employee level;

                      (c) what is the current total of sick leave entitlement of employees in the department; and

                      (d) how many days sick leave were taken in 2009, at each employee level?
                    44. How many people received workers compensation 2009, at what position level and geographic location and how long for each person?

                    45. As at today, how many workers are currently on workers compensation? At what level and is there an expected return date?

                    46. In 2009 how many workers are or were on sick leave or extended leave (excluding recreation leave), longer than 3 weeks, at what level, and for what reason? Are there any still on extended leave?

                    47. Do you have any personnel under the old Commonwealth superannuation scheme and if so, what is the liability? What are the optimal retirement ages for such staff based on superannuation benefit definitions, what are ages of those people, and what are their position levels in the public service? If there are nurses, teachers or police in the CSS, how many are there, at what level and what are their ages?

                    48. Do they still have nt public servants who were employed in the 80’s and eligible for return flight to Adelaide every 2 years? How many and at what level?

                  Entry Level Recruitment:
                      49. In relation to Apprentices and Graduates, in 2009:

                        (a) how many graduates started with the department;

                        (b) how many have completed the year;

                        (c) how many how won nominal positions;

                        (d) how many have left the NTG, and what was the time each stayed within the NTG before leaving; and

                        (e) how much sick leave has been taken on average by graduates and apprentices?
                      50. In relation to Indigenous Employees, in 2009:

                        (a) how many employees do you have in your department that recognise themselves as indigenous;

                        (b) what are the levels of their positions held;

                        (c) how many at each level;

                        (d) how many are tenured and at what level;

                        (e) how many are temporary and at what levels;

                        (f) how many are acting up in positions and at what level;

                        (g) how many have completed the year;

                        (h) how many have left the NTG; and

                        (i) how much sick leave was taken, on average?

                    Allowances:
                        51. In regard to employee entitlements, for 2009:

                          (a) In addition to salary how much was paid in employee allowances;

                          (b) what are these allowances, to what level do they apply and what is the annual estimated cost; and

                          (c) do allowances these attract the 9% Superannuation Guarantee Levy, and if so, which allowances?

                      NTPS Code of Conduct:
                          52. How many credit cards have been issued to department staff?

                          53. How many repayment transactions (and the value) for personal items and services are outstanding?

                          54. How many reports of the improper use of Information Technology have been made?

                          55. How many reports resulted in formal disciplinary action?

                        Insurance:
                            56. How much was spent on insurance expenses in 2009, further broken down by worker and employee insurances, physical plant and equipment insurances and other insurances?

                            57. What areas of the department are self-insured? What areas are commercially insured? If there are areas that are commercially insured, who provides this insurance, when is it due for renewal and what is the cost of this insurance provision and does it attract any thresholds under which insurance is not provided or any payments on item replacement?

                          Climate Change:
                              58. How many tonnes of CO2 did the department emit in 2009?

                              59. How many tonnes of CO2 did the department emit in 2008?

                              60. What programs and strategies were introduced to reduce CO2 emissions across the department in 2009?

                              61. Has a target for departmental CO2 emissions been set for the coming financial year -
                                (a) If yes, what % reduction is that from 2009; and
                                (b) If no, why has a target not been set.

                            Vehicles:
                                62. How much was spent on vehicles by the Department in 2009?

                                63. How many vehicles does the Department have responsibility for?

                                64. What is the change, if any, in these vehicle numbers from 2008?

                                65. What proportion of those vehicles meet the emission standard of 5.5 out of 10 under the Commonwealth Government’s Green Vehicle Guide?

                                66. How many vehicles are home garaged?

                                67. What is the policy in relation to home garaging vehicles?

                                68. What position levels have vehicles attached or are allowed to home garage?

                              Travel and Accommodation:
                                  69. How much was spent on travel in 2009, broken down by intrastate, interstate and international fares, accommodation and other expenses?


                                Utilities:
                                    70. What was the cost of power and water to the department in 2009?

                                    71. What is the projected cost for power and water to the department in 2010?

                                  Public Events:
                                      72. List the public events/conferences/forums that were sponsored by the department from 1 January 2009 to 1 April 2010 and what are projected for 2010/11?

                                      73. What is the level of sponsorship provided in terms of financial support or in kind support?

                                    Advertising:
                                        75. What is the department’s budget for advertising for the 09/10 reporting year?

                                        75. How much is year to date expenditure? Please breakdown into newspaper, radio and TV?

                                        76. What advertising campaigns have been undertaken or will be undertaken by the department in 2009/10?

                                        77. In 2009 how many consultancies were let in the year, at what cost, how many were NT firms and how many interstate and what was the value of those intra-territory and those interstate?
                                      ______________________________________________________________

                                    ANSWER


                                    Answered on 11/06/2010
                                    Page 25 of 25
                                    HR Unit Questions:
                                    1 How many personnel are employed to perform Human Resources functions within the Department?
                                    At what position level are they employed?
                                    The Department does not have a dedicated HR section.
                                    HR functions are performed by the Business Manager (A06) and make up approximately 20% of that position.
                                    2 How many personnel are employed to perform or assist in the Payroll functions within the Department? At what position level are they employed?
                                    None, Whole of Government Payroll Services are provided by DBE.
                                    3 How many instances have occurred where the department has made errors in respect to payments to or allowances for members of the department? Can you please explain these instances?
                                    No overpayments recorded for this Agency.


                                    4 What interdepartmental charges are applied to managing the payroll? Is there a differential in cost for different position levels, if so what are these differences in cost?
                                    DBE Payroll Services are charged to agencies on a notional basis. There is no cost differential for position levels.
                                    The cost differentials are between commencements, terminations, manually processed (PTR) transactions (ie payroll officer processing a transaction) and automatically processed pay (PTR) transactions (ie pay system processing a transaction).

                                    The information provided in the below table is Notional Charges issued to Agencies for Payroll Services during the period 01/07/2009 til 31/3/2010:

                                    Customer Name
                                    Short Description
                                    Total Amount


                                    Ombudsman & Health Complaints Commission - SLA Notional Billing Only




                                    HR Systems
                                    $ 5,405.00



                                    Payroll Auto PTRs
                                    $ 585.00



                                    Payroll Commencement
                                    $ 1,560.00



                                    Payroll Employees
                                    $ 2,428.96



                                    Payroll Manual PTRs
                                    $ 1,390.00



                                    Payroll Termination
                                    $ 1,560.00

                                    Grand Total


                                    $ 12,928.96

                                    5
                                    How are costs determined between departments in relation to payroll costs, including transfers and relocation of staff?
                                    Agency is too small to require internal transfers, where there is a transfer to another department costs negotiated on a case by case basis. Generally, the recruiting agency covers relocation costs. With regard to Transfer dates these are agreed between the agencies and DBE payroll is notified of date of action.
                                    6
                                    What is the budget of the Human Resources functional area of the Department?
                                    As the Department does not have a dedicated HR area no specific Human Resources functional area budget exists.

                                    7 What is the breakdown of the Human Resources budget to employee payments, travel, accommodation and training?
                                    The components of the Ombudsman’s budget allocated to Employee payments and other employee related operational payments for the 12 months ending 30/6/10 are detailed below :
                                    Employee Payments
                                    Annual Budget (000's)
                                    Actual 2009/10* (000's)

                                    Salaries(+)
                                    1351
                                    1442

                                    Payroll Tax
                                    106
                                    110

                                    Fringe Benefits Tax
                                    18
                                    17

                                    Higher Duties
                                    30
                                    37

                                    Superannuation
                                    147
                                    153

                                    Rec Leave
                                    122
                                    172

                                    Leave Loading
                                    13
                                    17

                                    Allowances
                                    4
                                    6
                                    TOTAL
                                    1791
                                    1954
                                    (+)Salaries figure also includes salary sacrifice amounts, airfares and other similar employee payments.
                                    Operational Costs
                                    Annual Budget (000's)
                                    Actual 2009/10* (000's)

                                    Duty Fares & Accommodation
                                    49
                                    19

                                    Training & Study
                                    27
                                    16

                                    Travelling Allowance
                                    5
                                    9
                                    TOTAL
                                    81
                                    44

                                    *Figures are actual to May 2010 and estimated for June 2010.
                                    8
                                    Do the same staffs manage executive contracts as manage non-executive staff members? If not, how many in manage executive contracts and what are their position levels, and how many manage non-executive contract staff and what are their levels?
                                    DBE’s Whole of Government Payroll Services manages non executive, and contract executive.
                                    9
                                    How many complaints have been made in the Department in relation to workplace bullying and harassment?
                                    Nil formal complaints processed

                                    10 How much has been spent to date on advertising employee positions, and can you provide a breakdown of these costs?
                                    Provided is total spend for the period, with publishing costs for International, Local, National Publications and advertisement production Costs:

                                    Advertising Costs for 2009/2010 to 01/04/2010






                                    DEPARTMENT NAME
                                    International
                                    Local
                                    National
                                    Production
                                    Grand Total

                                    Ombudsman’s Office

                                    $ 461


                                    $ 461
                                    11
                                    What is the attrition rate of staff in the human resources area of the department?
                                    N/A – No HR Area only one staff member who has been with the Department all year.
                                    12
                                    What is the current state of employment in the Human resources department, that is, are all position filled, if not are there any positions with staff on higher duties, if so how many, at what level and for how long, and are their positions vacant, if so how many, at what level and for how long?
                                    N/A – No HR Area only one staff member who has been with the Department all year at nominal level.

                                    Relocation Costs:
                                    13 In 2009, how much has been spent on relocation cost for commencement of employment and either completion or termination of employment (removalists, airfares, accommodation and allowances) in the Department
                                    Nil
                                    14 Please provide a breakdown per business unit
                                    N/A
                                    15 How much is budgeted for relocation and other appointment and termination expenses in 2009/10
                                    The agency allocates $3000 of it’s operational budget to cover all recruitment related expenses.

                                    Marketing:
                                    16 How much was spent by the Department in 2009 on advertising and marketing programs (and up to 1 April 2010)
                                    The Department conducted one major advertising Campaign this year to highlight legislative changes in the Ombudsman Act which came in on the 1st July 2009 and new powers created under the act.

                                    A re-branding exercise was conducted at the same time.

                                    After closing down the Alice Springs Office due to budgetary restraints the office also conducted Access and Awareness sessions in Alice Springs and 28 Regional Communities.
                                    17 What was each of those programs and what was the cost of each of those programs?
                                    A brief breakdown of Advertising & Marketing costs in 2009/20 F/yr is outlined below:

                                    Promotional Expenses


                                    TV Expenses - Airtime of Adverts
                                    17,060.00

                                    Advertising Materials - Development & Printing
                                    4,553.43

                                    Newspaper Advertising - Promoting Awareness in Alice Springs
                                    969.30

                                    Total Costs
                                    22,582.73

                                      *Expenses were also incurred in Travel ($1897.37), Accommodation ($1,841.65) and Travel Allowance ($1537.14) while conducting Access and Awareness sessions in Alice Springs and 28 regional centres. Total of $5,276.16 which is included in Travel, TA and Accommodation totals at Q7, not in above totals.

                                    Worker Turnover:
                                    18 As of 1 April 2010, what is the current staffing of the department, by level?
                                    Below is the total FTE figures for the Department at the 30 March 2010:

                                    - The column titled 'Total FTE' represents staff paid during a pay period on a full-time equivalent figure.
                                    - FTE counts each staff member as a percentage of the pay received that fortnight. Ie a staff member who receives
                                    10 days wages is counted as "1", whilst a person who receives 4 days wages is counted as "0.4".
                                    - The figures includes staff employed on a permanent, temporary, Executive Contract and Casual basis

                                    - Data is at Payday 20, 31 March, 2010. Regular FTE reporting to government is FTE based on a monthly average.
                                    State Id
                                    State Description
                                    Classn
                                    Classification
                                    Total FTE
                                    5
                                    Ombudsman
                                    AO2
                                    ADMINISTRATIVE OFFICER 2
                                    1
                                    5
                                    Ombudsman
                                    AO3
                                    ADMINISTRATIVE OFFICER 3
                                    3
                                    5
                                    Ombudsman
                                    AO4
                                    ADMINISTRATIVE OFFICER 4
                                    2
                                    5
                                    Ombudsman
                                    AO5
                                    ADMINISTRATIVE OFFICER 5
                                    1.95
                                    5
                                    Ombudsman
                                    AO6
                                    ADMINISTRATIVE OFFICER 6
                                    1
                                    5
                                    Ombudsman
                                    AO7
                                    ADMINISTRATIVE OFFICER 7
                                    6
                                    5
                                    Ombudsman
                                    AQF3A
                                    NTPS APPRENTICESHIP AQF3 LEVEL A
                                    0.28
                                    5
                                    Ombudsman
                                    EO1C
                                    EXECUTIVE OFFICER 1 - EXECUTIVE CONTRACT
                                    1
                                    5
                                    Ombudsman
                                    EO2C
                                    EXECUTIVE OFFICER 2 - EXECUTIVE CONTRACT
                                    2
                                    5
                                    Ombudsman
                                    EO5C
                                    EXECUTIVE OFFICER 5 - EXECUTIVE CONTRACT
                                    1
                                    19 How many of these positions were substantively filled and how many were filled by persons acting in positions or are temporary appointments?
                                    State Code
                                    State Description
                                    Perm Staff Held in Nominal Posn
                                    Perm Staff Not in Nominal Posn
                                    (*)Temporary staff
                                    5
                                    OMB Ombudsman
                                    9
                                    4
                                    9
                                      Perm Staff Held in Nominal Posn
                                      Permanent staff working in their nominal position.

                                      Perm Staff Not in Nominal Posn
                                      Permanent staff working temporary transfers or that are not held against a nominal position.


                                      (*)Temporary Staff

                                      Temporary staff include staff on temporary employment contracts, casuals, board members, executive contractors, apprentices and graduates.

                                      The numbers represent 'Head Count' for both operative and in-operative staff and include Casuals, Board Members, Executive Contractors, Apprentices and Graduates but excludes previous staff being paid workers compensation payments.

                                      Staff not employed full-time are counted as one in Head Count numbers.
                                      20 What was the rate of turnover of staff in the department in 2009?

                                      State Code
                                      State Name
                                      Staff Turnover %
                                      5
                                      Ombudsman
                                      33.5
                                      21 What is the rate per level?
                                      State
                                      State Description
                                      Classn
                                      Classification Description
                                      Turnover %
                                      5
                                      Ombudsman
                                      AO2
                                      ADMINISTRATIVE OFFICER 2
                                      0.00
                                      5
                                      Ombudsman
                                      AO3
                                      ADMINISTRATIVE OFFICER 3
                                      36.10
                                      5
                                      Ombudsman
                                      AO4
                                      ADMINISTRATIVE OFFICER 4
                                      0.00
                                      5
                                      Ombudsman
                                      AO5
                                      ADMINISTRATIVE OFFICER 5
                                      50.76
                                      5
                                      Ombudsman
                                      AO6
                                      ADMINISTRATIVE OFFICER 6
                                      0.00
                                      5
                                      Ombudsman
                                      AO7
                                      ADMINISTRATIVE OFFICER 7
                                      58.91
                                      5
                                      Ombudsman
                                      AQ3SA
                                      NTPS ADULT APPRENTICESHIP AQF3 LEVEL A
                                      0.00
                                      5
                                      Ombudsman
                                      AQF3A
                                      NTPS APPRENTICESHIP AQF3 LEVEL A
                                      0.00
                                      5
                                      Ombudsman
                                      EO1
                                      EXECUTIVE OFFICER 1
                                      100.00
                                      5
                                      Ombudsman
                                      EO1C
                                      EXECUTIVE OFFICER 1 - EXECUTIVE CONTRACT
                                      0.00
                                      5
                                      Ombudsman
                                      EO2C
                                      EXECUTIVE OFFICER 2 - EXECUTIVE CONTRACT
                                      0.00
                                      5
                                      Ombudsman
                                      EO3C
                                      EXECUTIVE OFFICER 3 - EXECUTIVE CONTRACT
                                      0.00
                                      5
                                      Ombudsman
                                      EO5C
                                      EXECUTIVE OFFICER 5 - EXECUTIVE CONTRACT
                                      0.00


                                      22 How many vacant positions are there in the Department as a whole?
                                      Posn
                                      Classn
                                      Nomocc
                                      Nom AGS
                                      Actocc
                                      Act AGS
                                      Program
                                      State
                                      Structure
                                      Structure Description

                                      2890
                                      AO5
                                      Vacant

                                      Vacant

                                      15101D
                                      5
                                      155A
                                      Ombudsman O
                                      15337
                                      AO7
                                      Vacant

                                      Vacant

                                      15201D
                                      5
                                      155A
                                      Ombudsman O

                                      23
                                      How long, in total days, have permanent positions been vacant in the department?
                                      2890
                                      AO5
                                      Vacant 321 Days
                                      15337
                                      AO7
                                      Vacant 363 Days
                                      24
                                      In relation to all vacant positions, what is the breakdown of recruitment actions by:
                                      (a) selection process commenced; and
                                      Nil – No funding to fill positions
                                      (b) selection process (including position advertising) not commenced
                                      2 – No funding to fill positions permanently
                                      25
                                      How many staff are currently employed on a temporary contract?
                                      9 – As per Q19
                                      26
                                      In the period 1 January 2008 to 1 April 2010, how many positions have been advertised by “expression of interest”?
                                      Office of the Ombudsman – 5
                                      Ombudsman and Health Complaints Commission – 4

                                      27 In the period 1 January 2008 to 1 April 2010, how many temporary contracts have been extended, broken down by the number of times extended?
                                        Below table shows the No. of Contracts by Number of Extensions for 01/07/2009 to 01/04/2010. Figures include temporary employment contract arrangements and casual employees.
                                      Agency
                                      Extended Once
                                      Extended Twice
                                      Extended x3
                                      Extended x4
                                      Extended x5
                                      Extended x6
                                      Extended x7
                                      Extended x8
                                      # Contracts affected
                                      Total No. of Contract extension processed.

                                      OMB
                                      4







                                      4
                                      4


                                      28
                                      How many times has the department sought permission from the Commissioner to extend a contract beyond a third extension?
                                      Nil
                                      29
                                      If permission has been sought, what recruitment action has taken place?
                                      N/A
                                      30
                                      Per position level, what is the average length of time taken for recruitment from advertising to successful applicant?
                                      Agency
                                      Designation
                                      Average Days

                                      Office of the Ombudsman
                                      AO6
                                      31.00

                                      AO7
                                      36.00

                                        *Time is based on number of working days between the advertising of a position, and the gazetting of the successful applicant on the NT Employment Opportunities website.
                                      31
                                      What is the number of positions that have been filled by the recruitment of an existing public servant, and how many from the general public?
                                      Agency
                                      External Recruit
                                      NTG Employee
                                      Not Declared
                                      Total

                                      Office of the Ombudsman
                                      3
                                      2
                                      0
                                      5

                                      Note: The reporting source is based on a voluntary declaration by the applicant when applying for a job.
                                      Information is collected in advertised recruitment actions for permanent and temporary staff, not including Expression of Interest recruitment. This report represents recruitment actioned during period of 01/07/2009 to 31/03/2010.
                                      32 In 2009, how many positions have been reclassified in the department? What are the levels of those positions?
                                      1x A07 to EC01 (23/1/2009)
                                      1x E01 to EC02 (04/3/2009)
                                      2x A03 to A04 (05/1/2009)
                                      33
                                      How many permanent unattached employees do you have in your agency? What levels are they?
                                      State
                                      State Description
                                      Classn
                                      Classn Description
                                      Unattached Officer Numbers
                                      5
                                      OMB Ombudsman
                                      AO3
                                      ADMIN OFF 3
                                      1
                                      5
                                      OMB Ombudsman
                                      AO7
                                      ADMIN OFF 7
                                      2
                                      34
                                      How much has been spent on training and skilling unattached employees? What was the training provided?
                                      Nil – All Unattached officers are on leave or been on temporary transfer to another agency for over 12 months and are unexpected to return.
                                      35
                                      How many unattached employees have successfully gained nominal positions within the agency or gained employment in another agency in 2009
                                      1 – Gained employment in another agency
                                      36
                                      How many have resigned?
                                      Nil
                                      37
                                      What is the average cost of recruiting staff to the department?
                                      Staff recruitment costs for each permanent position include the following:
                                      Advertising: $285.00
                                      Payroll Commencement: $260.00 – Notional

                                      38 How much is allocated on average, to each staff member for training and improvement?
                                      Total Training and study budget is $27,000 which includes conference registrations and formal study.
                                      This averages out to $1,500 per staff member per year.

                                      In addition 4 staff per year have places in Certificate IV courses at CDU in return for services to CDU by the Ombudsman’s Office (Value $9,000.00)
                                      39
                                      What is the average length of stay of staff in the department? Please break this down by position level
                                      State Id
                                      State
                                      Classn
                                      Classification
                                      Average Length Of Service in Years
                                      5
                                      OMB Ombudsman
                                      AO2
                                      ADMIN OFF 2
                                      0.00
                                      5
                                      OMB Ombudsman
                                      AO3
                                      ADMIN OFF 3
                                      0.00
                                      5
                                      OMB Ombudsman
                                      AO4
                                      ADMIN OFF 4
                                      2.50
                                      5
                                      OMB Ombudsman
                                      AO5
                                      ADMIN OFF 5
                                      1.00
                                      5
                                      OMB Ombudsman
                                      AO6
                                      ADMIN OFF 6
                                      1.00
                                      5
                                      OMB Ombudsman
                                      AO7
                                      ADMIN OFF 7
                                      0.83
                                      5
                                      OMB Ombudsman
                                      AQF3A
                                      NTPS APPRENTICE
                                      1.00
                                      5
                                      OMB Ombudsman
                                      EO1
                                      EXEC OFFICER 1
                                      2.00
                                      5
                                      OMB Ombudsman
                                      EO2
                                      EXEC OFF 2
                                      4.00
                                      5
                                      OMB Ombudsman
                                      EO2C
                                      EXEC OFF 2 CNTR
                                      12.00
                                      5
                                      OMB Ombudsman
                                      EO5C
                                      EXEC OFF 5 CNTR
                                      4.00

                                      Leave Liabilities:
                                      40 What is the policy of the department of carry over recreation leave, in particular, how many weeks are allowed to be carried over between years?
                                      This is determined by the EBA and OCPE.
                                      41 As of 1 April 2010, how many staff have more than this amount carried over, and what is the cost of this leave being held?
                                      N/A
                                      42 In relation to NTPS staff as of 1 April 2010:
                                      (a) what is the total amount of accrued leave in the department, broken down by long service leave and recreation leave, what is the financial value of that leave;
                                      Gas
                                      Org
                                      Gas Org Description
                                      LSL Leave
                                      Accrued Months
                                      LSL Leave
                                      Accrued Entitlement
                                      15
                                      Ombudsman
                                      58.7
                                      $374,176.47

                                      Footnote:
                                      Actual LSL values used for employees with greater than 10 years of service

                                      Pro-rata LSL values used for employees with less than 10 years of service

                                      GAS
                                      Org
                                      Gas Org Description
                                      Rec Leave
                                      Accrued Decimal Days
                                      Rec Leave
                                      Accrued Entitlement
                                      Leave Bonus
                                      15
                                      Ombudsman
                                      703.4
                                      $185,322.46
                                      $14,664.00


                                      Footnote:
                                      If no previous credit has been entered, then pro-rata recreation leave will calculate from 1 January last.

                                      For employees who commenced after this date, the commencement date is used in the calculation.




                                      (b) what is the highest individual amount of accrued leave at each position level;
                                      Org
                                      Gas Org Description
                                      Current
                                      Classn
                                      Classification
                                      Description
                                      Rec Accrued
                                      in Days
                                      15
                                      Ombudsman
                                      AO2
                                      ADMIN OFF 2
                                      21.5
                                      15
                                      Ombudsman
                                      AO3
                                      ADMIN OFF 3
                                      44.0
                                      15
                                      Ombudsman
                                      AO4
                                      ADMIN OFF 4
                                      16.0
                                      15
                                      Ombudsman
                                      AO5
                                      ADMIN OFF 5
                                      58.5
                                      15
                                      Ombudsman
                                      AO6
                                      ADMIN OFF 6
                                      43.6
                                      15
                                      Ombudsman
                                      AO7
                                      ADMIN OFF 7
                                      20.5
                                      15
                                      Ombudsman
                                      AQF3A
                                      NTPS APPRENTICE
                                      22.2
                                      15
                                      Ombudsman
                                      EO1C
                                      EXEC OFF 1 CNTR
                                      24.7
                                      15
                                      Ombudsman
                                      EO2C
                                      EXEC OFF 2 CNTR
                                      41.5
                                      15
                                      Ombudsman
                                      EO5C
                                      EXEC OFF 5 CNTR
                                      34.2
                                        Gas Org
                                        Gas Org Description
                                        Current
                                        Classn
                                        Classification
                                        Description
                                        LSL Accrued
                                        in Months
                                        15
                                        Ombudsman
                                        AO2
                                        ADMIN OFF 2
                                        0.22
                                        15
                                        Ombudsman
                                        AO3
                                        ADMIN OFF 3
                                        1.05
                                        15
                                        Ombudsman
                                        AO4
                                        ADMIN OFF 4
                                        1.25
                                        15
                                        Ombudsman
                                        AO5
                                        ADMIN OFF 5
                                        8.4
                                        15
                                        Ombudsman
                                        AO6
                                        ADMIN OFF 6
                                        2.7
                                        15
                                        Ombudsman
                                        AO7
                                        ADMIN OFF 7
                                        1.9
                                        15
                                        Ombudsman
                                        AQF3A
                                        NTPS APPRENTICE
                                        0.32
                                        15
                                        Ombudsman
                                        EO1C
                                        EXEC OFF 1 CNTR
                                        0.7
                                        15
                                        Ombudsman
                                        EO2C
                                        EXEC OFF 2 CNTR
                                        13.22
                                        15
                                        Ombudsman
                                        EO5C
                                        EXEC OFF 5 CNTR
                                        1.35
                                        (c) what is the current total of sick leave entitlement of employees in the department; and
                                        State Code
                                        State Description
                                        Sick Leave
                                        Balance in Weeks
                                        5
                                        Ombudsman
                                        202.83
                                        Footnote:
                                        Individual sick leave balance does not include pro-rata entitlement after last credit



                                        (d) how many days sick leave were taken in 2009?
                                        State Code
                                        State Description
                                        Total Sick Leave
                                        Days Taken
                                        5
                                        Ombudsman
                                        164.38

                                        43
                                        In relation to Contract (ECO1 and above) staff as of 1 April 2010:
                                        (a) what is the total amount of accrued leave in the department, broken down by long service leave and recreation leave?
                                        (b) What is the financial value of that leave;
                                        GAS
                                        Org
                                        Gas Org Description
                                        Rec Leave
                                        Accrued Decimal Days
                                        Rec Leave
                                        Accrued Entitlement
                                        Leave Bonus
                                        15
                                        Ombudsman
                                        220.4
                                        $100,962.69
                                        $0.00


                                        Footnote:
                                        If no previous credit has been entered, then pro-rata recreation leave will calculate from 1 January last.

                                        For employees who commenced after this date, the commencement date is used in the calculation.

                                        Gas
                                        Org
                                        Gas Org Description
                                        LSL Leave
                                        Accrued Months
                                        LSL Leave
                                        Accrued Entitlement
                                        15
                                        Ombudsman
                                        31.91
                                        262916.36

                                        Footnote:
                                        Actual LSL values used for employees with greater than 10 years of service

                                        Pro-rata LSL values used for employees with less than 10 years of service
                                        (b) what is the highest individual amount of accrued leave at each employee level;
                                        Org
                                        Gas Org Description
                                        Current
                                        Classn
                                        Classification
                                        Description
                                        Rec Accrued
                                        in Days
                                        15
                                        Ombudsman
                                        EO1C
                                        EXEC OFF 1 CNTR
                                        24.7
                                        15
                                        Ombudsman
                                        EO2C
                                        EXEC OFF 2 CNTR
                                        41.5
                                        15
                                        Ombudsman
                                        EO5C
                                        EXEC OFF 5 CNTR
                                        34.2


                                        Footnote:
                                        If no previous credit has been entered, then pro-rata recreation leave will calculate from 1 January last.

                                        For employees who commenced after this date, the commencement date is used in the calculation.




                                        Gas Org
                                        Gas Org Description
                                        Current
                                        Classn
                                        Classification
                                        Description
                                        LSL Accrued
                                        in Months
                                        15
                                        Ombudsman
                                        EO1C
                                        EXEC OFF 1 CNTR
                                        0.7
                                        15
                                        Ombudsman
                                        EO2C
                                        EXEC OFF 2 CNTR
                                        13.22
                                        15
                                        Ombudsman
                                        EO5C
                                        EXEC OFF 5 CNTR
                                        1.35
                                        (c) what is the current total of sick leave entitlement of employees in the department; and
                                        State Code
                                        State Description
                                        Sick Leave
                                        Balance in Weeks
                                        5
                                        Ombudsman
                                        115.47


                                        Footnote:
                                        Individual sick leave balance does not include pro-rata entitlement after last credit
                                        (d) how many days sick leave were taken in 2009, at each employee level?
                                        State
                                        State Description
                                        Classification
                                        Classification Description
                                        Sick Leave
                                        Days Taken
                                        5
                                        Ombudsman
                                        EO2C
                                        EXECUTIVE OFFICER 2 - EXECUTIVE CONTRACT
                                        12.00
                                        5
                                        Ombudsman
                                        EO5C
                                        EXECUTIVE OFFICER 5 - EXECUTIVE CONTRACT
                                        3.00
                                        44
                                        How many people received workers compensation 2009, at what position level and geographic location and how long for each person?
                                        Nil leave for workers compensation
                                        1 Minor Claim – A05 Darwin Total Cost: 1,226.96 for medical expenses.
                                        45
                                        As at today, how many workers are currently on workers compensation? At what level and is there an expected return date?
                                        Nil

                                        46 In 2009 how many workers are or were on sick leave or extended leave (excluding recreation leave), longer than 3 weeks, at what level, and for what reason? Are there any still on extended leave?
                                        State Id
                                        State
                                        Classn
                                        Classification
                                        Sick
                                        Compo
                                        LSL
                                        Misc
                                        Total





                                        Paid
                                        Unpaid
                                        Staff
                                        5
                                        OMB Ombudsman
                                        AO3
                                        ADMIN OFF 3




                                        1
                                        1
                                        5
                                        OMB Ombudsman
                                        AO7
                                        ADMIN OFF 7


                                        1


                                        1
                                        Miscellaneous leave includes (but is not limited to) Maternity Leave, Leave Without Pay, Sick Leave Without Pay, Secondment, Study Leave and extended absences consisting of multiple leave types.
                                        47
                                        Do you have any personnel under the old Commonwealth superannuation scheme and if so, what is the liability? What are the optimal retirement ages for such staff based on superannuation benefit definitions, what are ages of those people, and what are their position levels in the public service? If there are nurses, teachers or police in the CSS, how many are there, at what level and what are their ages?
                                        No
                                        48
                                        Do they still have nt public servants who were employed in the 80’s and eligible for return flight to Adelaide every 2 years? How many and at what level?
                                        State Description
                                        Classn
                                        Total

                                        OMB Ombudsman
                                        AO5
                                        1

                                        OMB Ombudsman Total
                                        1

                                        Entry Level Recruitment:
                                        49 In relation to Apprentices and Graduates, in 2009:
                                        (a) how many graduates started with the department;
                                        Nil Graduates (only 1 Apprentice every year)
                                        (b) how many have completed the year;
                                        -
                                        (c) how many how won nominal positions;
                                        -
                                        (d) how many have left the NTG, and what was the time each stayed within the NTG before leaving; and
                                        -
                                        (e) how much sick leave has been taken on average by graduates and apprentices?
                                        The '"Average Sick Days Per Person" calculation is derived from the Total Sick Leave Days divided by the Number of Staff






                                        State
                                        State Description
                                        Number
                                        of Staff
                                        Number
                                        of Staff
                                        Total Sick
                                        Leave Days
                                        Average Sick Days
                                        Per Person
                                        5
                                        OMB Ombudsman
                                        Apprentices
                                        1
                                        8.46
                                        8.46






                                        Numbers listed cover all Apprentices and Graduates that use the following classifications. It does not cover any Graduates or
                                        Apprentices that may be recorded against other classifications within PIPS (e.g. AO4 / AO5).

                                        Graduates:
                                        GRADT





                                        Apprentices:
                                        AQF3A, AQ3SA, SBA, AQF3B, AQ3SB, SBA02, AQF3C, AQ3SC, AQF4A, AQ4SA, GOVAM, AQF4B,


                                        AQ4SB, GOVA1,AQF4C, AQ4SC, GOVA2












                                        50 In relation to Indigenous Employees, in 2009:
                                        (a) how many employees do you have in your department that recognise themselves as indigenous;
                                        State
                                        State Description
                                        Number of Staff
                                        5
                                        OMB Ombudsman
                                        3
                                        (b) what are the levels of their positions held;
                                        (c) how many at each level;
                                        (d) how many are tenured and at what level;
                                        (e) how many are temporary and at what levels;
                                        The below table indicates those employees that recognise themselves as indigenous broken into permanent and temporary.
                                        It has not been broken into levels due to privacy concerns
                                        State
                                        State Description
                                        Permanent
                                        Temporary
                                        Total Staff
                                        5
                                        OMB Ombudsman
                                        2
                                        1
                                        3
                                        (f) how many are acting up in positions and at what level;
                                        Nil
                                        (g) how many have completed the year;
                                        All
                                        (h) how many have left the NTG; and
                                        Nil
                                        (i) how much sick leave was taken, on average?
                                        Elect not to respond – inappropriate question to ask

                                        Allowances:
                                        51 In regard to employee entitlements, for 2009:
                                        (a) In addition to salary how much was paid in employee allowances;
                                        State Code
                                        State Description
                                        Total Allowances
                                        including Salary
                                        5
                                        Ombudsman
                                        $29,270.97
                                        Footnote: Excludes Salary, Rec and LSL leave
                                        (b) what are these allowances, to what level do they apply and what is the annual estimated cost; and

                                        State
                                        State Name
                                        Allow Code
                                        Allowance Desc
                                        Classn
                                        Classification Description
                                        Total Amount
                                        5
                                        Ombudsman
                                        ALW002
                                        NT Allowance
                                        AO4
                                        ADMINISTRATIVE OFFICER 4
                                        $1,177.93
                                        5
                                        Ombudsman
                                        ALW002
                                        NT Allowance
                                        AO7
                                        ADMINISTRATIVE OFFICER 7
                                        $3,115.70
                                        5
                                        Ombudsman
                                        ALW002
                                        NT Allowance
                                        EO1
                                        EXECUTIVE OFFICER 1
                                        $73.62
                                        5
                                        Ombudsman
                                        ALW117
                                        First Aid Allowance
                                        AO5
                                        ADMINISTRATIVE OFFICER 5
                                        $409.28
                                        5
                                        Ombudsman
                                        ALW117
                                        First Aid Allowance
                                        EO1
                                        EXECUTIVE OFFICER 1
                                        $19.92
                                        5
                                        Ombudsman
                                        ALW634
                                        Sitting Fee with SG
                                        BM
                                        BOARD MEMBERS
                                        $213.33
                                        5
                                        Ombudsman
                                        HDA001
                                        Higher Duties Allow
                                        AO2
                                        ADMINISTRATIVE OFFICER 2
                                        $1,929.02
                                        5
                                        Ombudsman
                                        HDA001
                                        Higher Duties Allow
                                        AO3
                                        ADMINISTRATIVE OFFICER 3
                                        $2,071.21
                                        5
                                        Ombudsman
                                        HDA001
                                        Higher Duties Allow
                                        AO4
                                        ADMINISTRATIVE OFFICER 4
                                        $276.82
                                        5
                                        Ombudsman
                                        HDA001
                                        Higher Duties Allow
                                        AO6
                                        ADMINISTRATIVE OFFICER 6
                                        $1,863.09
                                        5
                                        Ombudsman
                                        HDA001
                                        Higher Duties Allow
                                        AO7
                                        ADMINISTRATIVE OFFICER 7
                                        $146.54
                                        5
                                        Ombudsman
                                        HDA001
                                        Higher Duties Allow
                                        EO1
                                        EXECUTIVE OFFICER 1
                                        $2,506.19
                                        5
                                        Ombudsman
                                        HDA001
                                        Higher Duties Allow
                                        EO2
                                        EXECUTIVE OFFICER 2
                                        $1,077.00
                                        5
                                        Ombudsman
                                        HDA001
                                        Higher Duties Allow
                                        EO2C
                                        EXECUTIVE OFFICER 2 - EXECUTIVE CONTRACT
                                        $892.01
                                        5
                                        Ombudsman
                                        HDA001
                                        Higher Duties Allow
                                        EO3C
                                        EXECUTIVE OFFICER 3 - EXECUTIVE CONTRACT
                                        $954.34
                                        5
                                        Ombudsman
                                        LVB001
                                        Leave Bonus
                                        AO3
                                        ADMINISTRATIVE OFFICER 3
                                        $1,023.34
                                        5
                                        Ombudsman
                                        LVB001
                                        Leave Bonus
                                        AO6
                                        ADMINISTRATIVE OFFICER 6
                                        $1,128.00
                                        5
                                        Ombudsman
                                        LVB002
                                        Leave Bonus Taxed
                                        AO4
                                        ADMINISTRATIVE OFFICER 4
                                        $1,042.30
                                        5
                                        Ombudsman
                                        LVB002
                                        Leave Bonus Taxed
                                        AO5
                                        ADMINISTRATIVE OFFICER 5
                                        $1,097.00
                                        5
                                        Ombudsman
                                        LVB002
                                        Leave Bonus Taxed
                                        AO7
                                        ADMINISTRATIVE OFFICER 7
                                        $3,139.09
                                        5
                                        Ombudsman
                                        LVB002
                                        Leave Bonus Taxed
                                        AQF3A
                                        NTPS APPRENTICESHIP AQF3 LEVEL A
                                        $328.13
                                        5
                                        Ombudsman
                                        LVB005
                                        Pro Rata Leave Bonus
                                        99999
                                        UPTAKE
                                        $731.33
                                        5
                                        Ombudsman
                                        LVB005
                                        Pro Rata Leave Bonus
                                        AO7
                                        ADMINISTRATIVE OFFICER 7
                                        $658.00
                                        5
                                        Ombudsman
                                        LVB005
                                        *Pro Rata Leave Bonus
                                        EO1C
                                        EXECUTIVE OFFICER 1 - EXECUTIVE CONTRACT
                                        *$1,645.50
                                        5
                                        Ombudsman
                                        LVB005
                                        *Pro Rata Leave Bonus
                                        EO2C
                                        EXECUTIVE OFFICER 2 - EXECUTIVE CONTRACT
                                        *$1,674.58
                                        5
                                        Ombudsman
                                        PNL300
                                        OT
                                        AO3
                                        ADMINISTRATIVE OFFICER 3
                                        $77.70
                                        *Accrued while permanent, ECO’s do not get a leave bonus
                                        (c) do allowances these attract the 9% Superannuation Guarantee Levy, and if so, which allowances?
                                        ALW11701 First Aid - Senior
                                        NTPS Code of Conduct:
                                        52 How many credit cards have been issued to department staff?
                                        3 in total
                                        53 How many repayment transactions (and the value) for personal items and services are outstanding?
                                        Nil – No personal transactions have been make on Corporate Cards
                                        54 How many reports of the improper use of Information Technology have been made?
                                        Nil
                                        55 How many reports resulted in formal disciplinary action?
                                        N/A

                                        Insurance:
                                        56 How much was spent on insurance expenses in 2009, further broken down by worker and employee insurances, physical plant and equipment insurances and other insurances?
                                        Motor Vehicle Insurance: $1815.02
                                        57 What areas of the department are self-insured? What areas are commercially insured? If there are areas that are commercially insured, who provides this insurance, when is it due for renewal and what is the cost of this insurance provision and does it attract any thresholds under which insurance is not provided or any payments on item replacement?
                                        The Agency holds a commercial insurance policy with TIO to cover the two contracted fleet vehicles.
                                        The Policy details are outlined below:

                                          Type of Fleet: Government Departments

                                          Geographical Limits: Over 800km Radius from Depot

                                          Number of Units: 2

                                          Maximum Any One Unit: $30000

                                          Maximum Any One Rig: $30000

                                          Maximum Value at Depot: $60000

                                          Total Sum Insured: $60000

                                          Third Party Liability: $5000000


                                          Clauses: Windscreen cover (Sedans, Station Wagon, Utility & 41W)

                                          If your vehicle is a Sedan, Station Wagon, Utility or 4W] and your windscreen is damaged, you may claim a maximum of:

                                          * two windscreen repairs without any payment of any excess, and

                                          * one windscreen replacement without any payment of any excess -

                                          The benefit applies for each 12 month period of insurance and is limited to the front windscreen only. We will not affect your no claim bonus entitlement.

                                          Renewal terms 2006—2007

                                          Comprehensive $ 675.00 per unit (+ GST & Stamp Duty)

                                          Minimum premium in respect of vehicles added for short term $ 337.50 per vehicle or pro rate, whichever is the greater Excess in respect of vehicles traveling greater than 1,000 kms from “home base” subject to an excess of $ 1,000 plus Age/Inexperience Excess where applicable.


                                        Climate Change:
                                        58 How many tonnes of CO2 did the department emit in 2009?
                                        Emissions from NT Fleet vehicles for this period was 2.5

                                        Building CO2 Emission information is not available for this agency.
                                        59 How many tonnes of CO2 did the department emit in 2008?
                                        Emissions from NT Fleet vehicles for this period was 5.5

                                        Building CO2 Emission information is not available for this agency.
                                        60 What programs and strategies were introduced to reduce CO2 emissions across the department in 2009?
                                        The Ombudsman’s office has adopted whole of Government strategies to reduce carbon emissions under its control during 2008-09.
                                        61 Has a target for departmental CO2 emissions been set for the coming financial year -
                                        No - The Ombudsman’s Office is working towards the reduction target set in the Northern Territory Greening the Fleet Strategy that aims to reduce emissions form the Territory Government’s passenger and light commercial fleet by 20% by 2014 and 50% by 2020. However no agency specific target has been set.

                                        As Building emissions data is not available for this agency it is difficult to set targets on building emissions.
                                        (a) If yes, what % reduction is that from 2009; and (b) If no, why has a target not been set
                                        No target had been set by NT Fleet as timing of replacement schedule for 2 cars does not allow for reductions in 2009-2010.
                                        Reduction since March 2009 for 2 cars has been 19% nonetheless.

                                        Vehicles:
                                        62 How much was spent on vehicles by the Department in 2009?
                                        $27,474.00 YTD
                                        63 How many vehicles does the Department have responsibility for?
                                        2
                                        64 What is the change, if any, in these vehicle numbers from 2008?
                                        Nil Change
                                        65 What proportion of those vehicles meet the emission standard of 5.5 out of 10 under the Commonwealth Government’s Green Vehicle Guide?
                                        100%
                                        66 How many vehicles are home garaged?
                                        Both vehicles held by the Department are Executive contract Vehicles so are permanently home garaged.
                                        67 What is the policy in relation to home garaging vehicles?
                                        As all vehicles are Exec Contract vehicles home garaging policy is mandated as part of individual contracts and is permitted under standard contract terms.
                                        68 What position levels have vehicles attached or are allowed to home garage?
                                        The office has 4 staff at the Exec contract level who are entitled to private plated (home garaged) vehicles.

                                          1x EC05 – Home garages
                                          2x EC02 – 1x Home garages
                                          1X EC01
                                        Note: 2 Staff (One EC02 and an EC01) have not insisted on their right to a vehicle, as the agency has insufficient funds to supply them.

                                        Travel and Accommodation:
                                        69 How much was spent on travel in 2009, broken down by intrastate, interstate and international fares, accommodation and other expenses?
                                        Intra territory
                                        Interstate
                                        International**
                                        Total

                                        Official Duty Fares
                                        $ 1,897.37
                                        $ 8,134.11
                                        $ 501.29
                                        $ 10,532.77

                                        Accommodation
                                        $ 2,105.28
                                        $ 3,863.09
                                        $ 711.95
                                        $ 6,680.32

                                        Travel Allowance
                                        $ 2,303.09
                                        $ 3,188.97
                                        $ 3,250.00
                                        $ 8,742.06

                                        Total
                                        $ 6,305.74
                                        $ 15,186.17
                                        $ 4,463.24
                                        $ 25,955.15







                                        **Note: Part of the international TA relates to travel that occurred in the current financial year but was paid for in the prior financial year.


                                        Utilities:
                                        70 What was the cost of power and water to the department in 2009?
                                        2008/09 - $3637.24
                                        71 What is the projected cost for power and water to the department in 2010?
                                        2009/10 - $4500.00 approx


                                        Public Events:
                                        72 List the public events/conferences/forums that were sponsored by the department from 1 January 2009 to 1 April 2010 and what are projected for 2010/11?
                                        Contribution to two national research projects commissioned by all Australian Ombudsman.
                                        73 What is the level of sponsorship provided in terms of financial support or in kind support?
                                        $4,000 – University of Sydney
                                        $5,000 – NSW Ombudsman




                                        Advertising: see Q’s 16-17
                                        74 What is the department’s budget for advertising for the 09/10 reporting year?
                                        see Q’s 16-17
                                        75 How much is year to date expenditure? Please breakdown into newspaper, radio and TV?
                                        see Q’s 16-17
                                        76 What advertising campaigns have been undertaken or will be undertaken by the department in 2009/10?
                                        see Q’s 16-17



                                        77In 2009 how many consultancies were let in the year, at what cost, how many were NT firms and how many interstate and what was the value of those intra-territory and those interstate?
                                        3 Medical Opinions for HCSCC
                                        All Interstate
                                        Value: $3,000approx
                                        Last updated: 04 Aug 2016